By Chris A. Heidelberg, III, PhD. Publisher
If you are one of my former 1600 Facebook friends, don't even bother trying to contact me because you can't! I don't exist! I am officially disabled which really means excommunicated!
I guess the YouTube video to the left describes how I feel right now. One of the biggest problems of dealing with many online companies is knowing what the terms of your agreement. Like Internet veteran Rob Scobie I recently had my Facebook account disabled after receiving a warning email that I might be disabled. I think that there is a huge difference between getting a warning email and being straight up cut off by the powers that be at Facebook. My "warning" from Facebook turned into being banished from Facebook in a manner that would have made Charlton Heston's Moses look like he was still included in the Egyptian Royal Family. I was kicked out, thrown out, and literally made an example of because I betrayed the terms of my agreement.
Here is a quick quiz: how many of you really understand the terms of the agreement when you signed up for Facebook
My point here is that I love the Facebook platform, but in their zeal to prevent spam they are persecuting amateurs like me who have no intention of spamming and only intentions of networking. Maybe they should borrow from LinkedIn and allow people to network who belong to the same groups. In my case I was experimenting with teaching a class in South Africa and here simultaneously before taking a trip. So I networked through one of my friends and that was considered a violation because I was adding too many friends too fast.
I have written Facebook several times and I have only received an initial response and after that I have received no response email from Facebook. This is disturbing to me that a company of this size would treat its customers like this and not even both to respond to email with at least a form letter. Hey, I work with the government and even they send you a form email to respond to your email. I realize that I will probably not get my account restored for writing this post but after trying to correspond with them and promising to reform from my "wicked ways" that I did not know I had. All I want to do is network with my academic, technology, media and student friends. I am so disappointed because I feel that the heavy handedness of Facebook is a shame because I think it has the potential to become the platform. I have always liked it better than MySpace but it appears that they don't want me.
My real problem with Facebook is that when you try to find out how many friends that you can add they cannot tell
So here are my questions: what does one do when they run afoul of the undisputed king of social networking? What would you do? In the meantime, if you want to contact me by Facebook you may be eligible for retirement by the time I even get a response, so don't hold your breath waiting. Come on Facebook give me one more chance and loosen up because you are starting to act like Microsoft used to act before they re-discovered customer service.
If you're reading this and you are on Facebook, I hope you learned what I did: Facebook can do whatever they want to do; Facebook will cut you from the squad quick and then tell you to read the vague rules that they wrote to protect themselves legally; Facebook will not give you specifics in plain English on how to stay out of trouble once you have run afoul; Facebook will not give you real due process and you will be punished with a snowball's chance in hell of being reinstated with all of your existing friends; Facebook will not respond to your requests for reinstatement even when you promise to change; Facebook has created rules similar to the credit card companies and you know you can't win appeals with them unless you are F. Lee Bailey or loaded; and Facebook has the best social networking site in the world that will make you an addict as I am finding
Hey I have already lost my privacy, due process, and right to protection against self-incrimination with Facebook. So I
better use my First Amendment right while I still have it! I guess I feel like the guy getting lectured to by Clint Eastwood as Clint is holding the gun to him and promising this gentleman to, "Go ahead make my day!" You never get a straight answer when the person holding the gun is holding all of the cards, has cut you off of Facebook,
and has already shot at you quite accurately. Don't bet on me getting reinstated, especially after this post!
"When was the last time you were at a wedding that had a death defying hike, rogue waves, a luau, ultimate fighting, a presidential candidate and a budding bromance?" asks Papi Chulo. For most of us, the answer is never, but luckily, Papi Chulo and Secret Agent Scotch took the time to Vox all the amazing moments during their unforgettable Hawaiian wedding on 08.08.08 so we could all take part in the festivities.
The story began last February, when Papi Chulo popped the question and Secret Agent Scotch said yes! Since then, they've kept us in the loop about all the details, from the bride's veil to the wedding song to the final To-Do List. And throughout it all, they inspired us with their love for each other. (I'm pretty sure it doesn't get any better than knowing your future husband thinks you are The Perfect Girl.)
It's an amazing love story and we are thrilled they shared it with us. Watch the video of the ceremony and please join us in wishing Papi Chulo and Secret Agent Scotch the fairytale ending they deserve.
And What's a Team Vox Post without New Themes?
Spice up your Vox blog with one of our latest themes (found in the design area under "New") or any of our hundreds of themes. From shopping to sushi, comics to cycling, there's something for everyone.
Can't get enough of the wedding? A few lucky Voxers - Krissy, djchall, and Beau Smith - made the trip to Hawaii to take part in the celebration. Check out their Vox blogs for more pictures and stories.
Congratulations again to Secret Agent Scotch and Papi Chulo! Enjoy the Honeymoon!
At Vox, we believe that change is a good thing. After all, you wouldn't wear the same t-shirt day in and day out, so why should your blog have to suffer the same fate? Give your blog a new look with one of our latest themes (found under "New"), or pick from any of our hundreds of themes designed with your passions and personality in mind.
Until then... Enjoy!
-daisy
Gimme a V! Gimme an O! Gimme an X! What's that spell? VOX!
What better way to tell the world how much you love Vox than to announce it on Facebook? That's right: Vox now has an official Facebook page! Become a fan of Vox.com on Facebook and let your friends know what you really care about: staying connected with friends and family through blog posts, photos, videos and comments.
Once you're a fan, you can also add photos and videos to the page, write on the wall, and connect with other Voxers in ways you may not have previously. Plus, it's a great opportunity to let people know about your Vox blog, or start discussion topics. To become a fan, just visit the official Vox.com Facebook page and click the "Become a Fan" button in the upper right hand corner.
Once you've joined, why not post a response to the current discussion topic? Just post a link (and a brief description, if you'd like) to what you consider one of your all-time best Vox posts.
What are you waiting for? Become a Vox.com fan on Facebook today!
Although we typically post on Team Vox to let you know about things that are going on with Vox (to, uh, state the obvious), once in a while, we like to let you know about other cool things that are happening around the blogosphere. And we think the idea of four hilarious mommy bloggers traveling across the U.S. on their way to the BlogHer '08 conference - all the while blogging and video blogging the journey - is one trip you will not want to miss.
Four adventurous bloggers from the Silicon Valley Moms Group were selected to participate in the Summer Road Trip '08 and blog about their travels, hotel stays, media appearances, time away from their families, and life on the road. Six Apart helped them partner up with General Motors, who provided the blogging mommies with a Chevy Tahoe Hybrid SUV to help make their journey comfy, safe, and a little more green.
In case you're not familiar with them, SV Moms is a group of over 200 bloggers who showcase the ups, downs, outrages, struggles, victories, and everyday humor of motherhood. There are currently nine regional and demographically tailored sites that give mothers from D.C., New Jersey, the Deep South, Rocky Mountains, L.A., and Silicon Valley a powerful voice and sense of camaraderie across the country. Whether you're a mother, a child, or just a person who enjoys a good blog, you'll really love reading the words of these amazing women.
The moms buckled into their Chevy Tahoe Hybrid SUV on July 11th and even got an encouraging message from Katie Couric to kick things off! They are currently somewhere in the middle of America making their way to San Francisco where they'll attend an SV Moms Group Party, as well as BlogHer '08.
You do not want to miss these entertaining and irreverent bloggers -- or their spontaneous contest giveaways! -- as they blog from the road. Experience the journey at MomRoadTrip.com.
And let us know about your summer road trip - or plane/boat/bus trip - in the comments! (I like to live vicariously.)
By Chris A. Heidelberg III, PhD., Publisher & Producer
As I was reading All Things Digital on The Wall Street Journal online portal, I noticed that my Facebook friend Rafat Ali had sold the popular digital news site paidContent for approximately $25-$30 million dollars to English publishing conglomerate Guardian Media. Under the terms of the deal Guardian will take a hands off approach and let Ali and his team do what they do best: keep us informed on the latest technology news. What a concept! Guardian Media is a UK firm and they appear to get it: if it is not broke, don't fix it, buy it and get paid. Here is the link to the interview with Kara Swisher of All Things Digital and I also added a snipet of Steve Ballmer and Bill Gates together at the D6 Conference before Gates retired from Microsoft, but you have to read further down to get to it. Speaking of getting it, I have to give to give credit to The Wall Street Journal for a similar approach to All Things Digital and this is why Swisher and Walt Moss produce such great work and are not afraid to be transparent about their industry ties and investments. Great job Kara and Walt!
Normally, I am not a fan of media consolidation; however, my concerns are usually when big companies merge. I actually am more of a fan of deals like this when social media pioneers and gurus like Ali are financially rewarded. Why? First, it will encourage more blogging teams to produce quality content that draws eyeballs if they want the same financial rewards. Second, it brings new players into the media game with new ideas and approaches to reporting that is sorely needed. Third, it demonstrates that the big companies are willing to pay real dollars to become real players in the digital media world.
Media consolidation is not always evil; however, it has to be regulated. Now I know that this may not be popular with
To be sure, the media conglomerates are finally beginning to understand that social media is different and cannot be controlled and manipulated as easily as traditional media because of the democratizing effect of the Internet and social media. Politicians and big business are just beginning to learn these lessons, but the Google mantra of "do no evil" is a start. Even though, Google and these companies are far from perfect, the idea of dealing with the public in a forthright and transparent manner is what is driving the web. I guess the moral of the story is don't hate, congratulate and one day your day will come to get paid. I sure would not turn down $25-$30 million for this family of publications right now LOL!
Do you live in or around Cincinnati, Ohio? If so, you're in luck because Scott and the Queen City Voxers Group have organized a Vox user meetup!
WHERE: Ault Park Playground. 3600 Observatory Avenue, Cincinnati, Ohio 45208. "We'll look for each other at the playground marked by the red X below. If it's raining, head for the shelter to the north of the [red] X."
To RSVP (which is not essential, but is appreciated), reply to Scott's announcement or send him a private message. All Voxers, as well as their friends and family, are welcome to attend.
If you do attend the meetup, have a great time and please take lots of pictures and send them to me so I can post them in Team Vox for everyone to see!
Thank you so much to Scott for organizing this meetup. Wish I could be there!
By Chris A. Heidelberg, III, Ph.D., Publisher & Producer
I was sitting around enjoying the holiday when I realized that because of convergence technology like my cell phone,
As I sat here for a moment after being busted by Facebook for unknowingly adding too many friends too fast. Hey, I am a popular guy with a huge family and friends and they ought to set a limit and make it transparent. Yet I digress!
My good friend Jack Yan in New Zealand and I may live worlds apart physically, but we are definitely of the same mind. Jack recently wrote a scathing post about the practices of large bank in New Zealand. After reading Jack's post on Facebook, I was instantly re-routed to Vox where we are also friends and wrote a comment.
Think about that, I sent a message across the globe to comment on an article by a person who has become a friend all through the global village of the Internet as McLuhan (1968) predicted. Yes, the medium is the message, but I also believe that people are increasingly becoming the message. Jack's stance against the bank, and my current problem with Facebook, illustrates the power of the web for one to voice one's satisfaction or dissatisfaction with goods and services. While I have an issue with Facebook's policy, I wish when you receive a warning that it told you what the limit is. This is what I like about Apple, they give you the limits for computers upfront so that you can make an informed decision. Microsoft has a similar policy, so does Google, and so does Amazon.
Where am I going with this argument? The point that I am making is that ordinary people, even those of us with PhDs, do not fully understand all the agreements that we have to sign in order to use online services. I am a Facebook fan and they are by far not the biggest offender when it comes to being transparent, listening to your customers, and communicating with customer in non-legal language. What bothers me is that the law is supposed to interpret against the drafter of an agreement when there is a dispute according to my old contracts teacher Professor Korzack. The rationale is that when you draft an agreement, you know exactly what you want, but the other side may not understand the totality of this want.
So I guess I will serve out my punishment like a good cyber bad boy, but I want you to consider how the magic of the Internet has enabled us to literally have a freedom that was totally unimagined, yet hoped for by the Founding Fathers as we celebrate the Fourth of July holiday weekend. The Internet has provided us with wonderful freedoms, but if we are not careful to insist that the companies that we do business with are held to a high standard of transparency.
If we do not make our voices heard through cyberspace, we risk becoming victims of the same type of tyranny that the Founding Fathers did anticipate that is why we have a Bill of Rights. Even though the Constitution has been diminished in recent years by both corporate and government interests, often acting in concert together, we still have the right to question authority en masse to protect our privacy, our sense of fairness and our basic sense of human dignity. Which is why the embedded videos on this post are all people questioning authority and the policies of big companies. Some of these videos are classic! This will become a regular feature on Edutainment & Convergence so send me links or your video protest here or on my Facebook page.
In final analysis, when you deal with online companies it is a lot like the large bug trying to talk its way into your home from the extermination company ad: you never know what you are letting into your life and how much pain they can you once you let them into your life. Remember, freedom is not free, and it is not for free or for wimps! So while I am serving digital timeout based on no due process, you just remember that freedom is not free. Enjoy your holiday and never give up the right to protest or peaceably assemble for the redress of grievances! Fight back! Unless you love Facebook like me! If you like this post make it viral and send it out!
Now that's edutainment!
Although almost every day at Six Apart is Take Your Dog to Work Day, Friday was extra special because it was the official Take Your Dog to Work Day! Plus, as lovers of blogs and animals, we think it's great that active blogger and Human Society's President and CEO, Wayne Pacelle, thinks having dogs around the office is a good reminder of "who we're working for."
We realize some people have it ruff and aren't lucky enough to be able to bring their dog to work, but hopefully these pictures taken at Six Apart last Friday will get your tails wagging... And let me tell you, it's harder than it looks to get all the doggies and their fetching owners in one picture.